North Carolina Credit Union Division

Rules Review - View the proposed rule for Charitable Contributions and Charitable Donations Account, 04 NCAC 06C .0708, that has been submitted for a proposed effective date of April 1, 2019. The comment period duration is December 17, 2018 through February 15, 2019.

Call Reports - Call reports submitted online and financials submitted to NCCUD: No later than 11:59:59pm on January 27, 2019

NCAC Decennial Review

North Carolina Credit Union Division Emergency Contact Information


April 4, 2019
Meeting Time 10:00 a.m.
North Carolina Credit Union Division
205 West Millbrook
Suite 105
Raleigh, NC 27609
Meeting via conference call
1(877)402-9753 access code: 6601929

October 3, 2019
Meeting Time TBA
Hilton Asheville Biltmore Park
43 Town Square Blvd
Asheville, NC 28803

Complaint Form

To file a complaint against a Credit Union located in North Carolina, please read the complaint form instructions below, then download the Complaint Form, and complete the form by filling in the highlighted areas.

Other forms can be found on the Forms page.


  1. Download the Complaint Form
  2. Put as much detail as possible under the new comment section of the form. The form will continue to expand as you write, so please do not feel that you are limited to one page.
  3. Include information such as credit union name, credit union contacts, dates, places, notes, contracts, letters, statements, advertisements, sales slips, account histories, deposit records, or any other documents supporting your complaint.
  4. Send copies of your original documentation with the complaint form.
  5. Sign the complaint form and either fax, email or mail to our office.

    N.C. Credit Union Division
    205 West Millbrook Road
    Suite 105
    Raleigh, North Carolina 27609


Please contact our office if you have any questions.

Telephone: (919) 571-4888
Fax: (919) 420-7919


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