North Carolina Credit Union Division

Please note that all text that are highlighted in "blue" are links to websites, agendas, documents or other key information for upcoming events.

Note the following key dates:

  • Call reports submitted online and financials submitted to NCCUD: No later than 11:59:59pm on January 27, 2019

North Carolina Credit Union Division Emergency Contact Information

NCAC Decennial Review


April 4, 2019
Meeting Time 10:00 a.m.
North Carolina Credit Union Division
205 West Millbrook
Suite 105
Raleigh, NC 27609
Meeting via conference call
1(877)402-9753 access code: 6601929

October 4, 2019
Meeting Time TBA.
Hilton Asheville Biltmore Park
43 Town Square Blvd
Asheville, NC 28803

Complaint Form

To file a complaint against a Credit Union located in North Carolina, please read the complaint form instructions below, then download the Complaint Form, and complete the form by filling in the highlighted areas.

Other forms can be found on the Forms page.


  1. Download the Complaint Form
  2. Put as much detail as possible under the new comment section of the form. The form will continue to expand as you write, so please do not feel that you are limited to one page.
  3. Include information such as credit union name, credit union contacts, dates, places, notes, contracts, letters, statements, advertisements, sales slips, account histories, deposit records, or any other documents supporting your complaint.
  4. Send copies of your original documentation with the complaint form.
  5. Sign the complaint form and either fax, email or mail to our office.

    N.C. Credit Union Division
    205 West Millbrook Road
    Suite 105
    Raleigh, North Carolina 27609


Please contact our office if you have any questions.

Telephone: (919) 571-4888
Fax: (919) 420-7919


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